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Privacy Policy

The following privacy policy describes the privacy process for Security Guard Exchange, services provided at our training center and www.floridasecuritylicense.com. This privacy policy describes how Security Guard Exchange will collect and use your information. All information provided to Security Guard Exchange may be shared with Security Guard Exchange parent companies. When you provide a Security Guard Exchange Agent with your personal information, you consent to the information practices described in this policy.

This privacy policy may not apply to web sites that are accessible through the www.floridasecuritylicense.com. www.floridasecuritylicense.com may contain links to other sites operated by third parties including, but not limited to, third-party sites that display Security Guard Exchange trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

This privacy policy applies exclusively to Security Guard Exchange operations within the United States.

To make reading through our privacy policy easier, we have detailed questions and answers below that you may find helpful in understanding our Privacy Policy:

WHAT INFORMATION DOES Security Guard Exchange COLLECT FROM ME?

We may collect personal information such as your name, mailing address, phone number, email address, credit card number and other billing information, depending on the type of transaction.

WHEN DOES Security Guard Exchange COLLECT INFORMATION FROM ME?

While interacting with the products or services available from Security Guard Exchange, you may be asked to provide personal information. For example, you may be asked to provide personal information when you call to schedule a course registration, purchase products, contact Security Guard Exchange by telephone with a question or inquiry, participate in a sweepstakes, promotion or survey, and/or participate in other activities with Security Guard Exchange entities.

HOW IS MY INFORMATION USED?

Security Guard Exchange uses the information you provide in order to fulfill requests for services or information; provide customer services; administer sweepstakes, promotions or surveys; offer new products or services; improve the effectiveness of www.floridasecuritylicense.com, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.

DOES Security Guard Exchange SHARE MY PERSONAL INFORMATION WITH OTHERS?

Security Guard Exchange does not sell or rent your personal information to third parties. Security Guard Exchange may need to share your personal information with certain third parties such as our service providers and other representatives for limited purposes. For example, Security Guard Exchange may share personal information with third parties to perform services such as sending Security Guard Exchange marketing communications, servicing products, conducting research, analysis or administering surveys, sending regular mail and email on behalf of Security Guard Exchange, processing credit card payments, administering sweepstakes, providing call center services, Security Guard Exchange storage and hosting services.

The third parties with whom Security Guard Exchange conducts business are only authorized to use your information to perform the service for which they were hired. As part of the agreement with them, they are required to take reasonable measures to ensure your personal information is secure.

Security Guard Exchange may also share your personal information with companies who have referred you to Security Guard Exchange for goods and services, or have provided space in their store locations for Security Guard Exchange to offer its goods and services, or have allowed Security Guard Exchange to have a presence on their web sites.

From time to time, Security Guard Exchange may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Security Guard Exchange also reserves the right to report to law enforcement agencies any activities that Security Guard Exchange, in good faith, believes to be unlawful. Security Guard Exchange may share certain personal information when Security Guard Exchange believes that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. Security Guard Exchange may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?

Security Guard Exchange is an opt-out organization. Once Security Guard Exchange receives your information, Security Guard Exchange may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-out of receiving future marketing communications from Security Guard Exchange.

To change your status with respect to receiving marketing communications from Security Guard Exchange, you may

  1. Follow the directions on a marketing e-mail or direct mail marketing communication from us. Marketing communications from Security Guard Exchange will tell you how to stop receiving them.
  2. Call 888 232 4827, request to opt-out of marketing communications and provide your current contact information.
  3. Send an email with your current contact information to info@floridasecuritylicense.com.
  4. Send a request with your current contact information to Security Guard Exchange, Unsubscribe, 13000 S Tryon Street, STE F145, Charlotte, NC 28278.

If you send an email or letter request, please include your full name, address, phone number and email address and indicate specifically what type of marketing communication(s) (for example, email, direct mail and / or phone) you wish to stop receiving. This helps identify you correctly in Security Guard Exchange systems so our staff can accurately process your request.

Security Guard Exchange will take the appropriate steps to implement your request to opt-out of receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from Security Exchange marketing lists, it may take up to ten business days for emails, 30 calendar days for phone calls and six weeks for direct mail.

Until the change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related communications such as appointment confirmation calls, billing information or other organization-related communications. In addition, opting out of Security Guard Exchange marketing communications does not impact your marketing preferences with the Security Guard Exchange parent company. You must contact the Security Guard Exchange parent company directly if you wish to stop receiving other marketing communications.

If you have never provided your personal information and would like to be added to our marketing list, please use the contact information above.

DOES Security Guard Exchange USE COOKIES OR OTHER TECHNOLOGIES TO COLLECT INFORMATION ABOUT ME?

A cookie is a small file that a web site or email may send to your browser, which may then be stored on your hard drive. Security Guard Exchange web sites and emails may use cookies to create a more personalized user experience for visitors to our site. Cookies simulate a continuous connection - they let Security Guard Exchange remember information about your preferences and session.

Security Guard Exchange uses a third party to place cookies on your computer to collect non-identifiable personal information. Although these cookies may contain a unique user ID, they do not collect or store any of your identifiable personal information.

The Security Guard Exchange web server automatically collects clickstream information such as the address, or URL of the web site that you came from before visiting www.floridasecuritylicense.com, which pages you visit on www.floridasecuritylicense.com, which browser you used to view www.floridasecuritylicense.com and any search terms you may have entered on www.floridasecuritylicense.com, among other things. www.floridasecuritylicense.com may also use other technologies to track which pages of Security Guard Exchange sites visitors view. This anonymous clickstream helps us understand how visitors use Security Guard Exchange sites and helps us continuously deliver a better customer experience on our sites.

HOW CAN I UPDATE MY INFORMATION?

Security Guard Exchange wants your information and marketing preferences to be accurate and complete. Security Guard Exchange provide several different methods for you to update your personal information. To update your information, call 855 232 4827, or send a request to: info@floridasecuritylicense.com or Security Exchange, Attention: List Manager, Unsubscribe, 411803 Charlotte, NC 28241.

If you send an email or letter request, please include your current contact information and the requested changes you would like made.

WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?

Please contact our List Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 888 236 0315, or send a request to: info@floridasecuritylicense.com or Security Exchange, Attention: List Manager, Unsubscribe, 13000 S Tryon Street, STE F145, Charlotte, NC 28278.

WILL THIS PRIVACY POLICY CHANGE?

Because Security Guard Exchange will continue to put in place new technologies and develop the services and products provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post those changes on www.floridasecuritylicense.com. If we change our information practices or this privacy policy in a way that your personal information may be used or shared in a different manner, Security Guard Exchange will notify you and provide the opportunity to opt-out of having your information used or shared in that new manner.

Effective As Of: January 1, 2008
Last Update On: August 7, 2012

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